We help behavioral health practices stabilize authorizations, eliminate CPT coding errors, and systematically recover aging AR — with full-cycle accountability.
For behavioral health practices that need specialty billing expertise — not a generalist billing service.
Claims go out, but cash flow stalls when authorization gaps, CPT code mismatches, and AR ownership failures compound across the cycle.
Behavioral health billing operates under rules that don’t apply to any other specialty. Generic workflows treat 90837 like a standard office visit — and that’s where revenue starts leaking.
Most behavioral health AR problems begin before the first session is ever billed — authorization gaps are the leading cause, as covered in our Prior Authorization in Medical Billing guide. When eligibility isn’t verified against the patient’s specific mental health benefit tier — not just general coverage — and when authorizations aren’t tied to approved session counts and date ranges, every claim that follows carries hidden risk.
Behavioral health revenue doesn’t fail at claims submission — it fails when ownership breaks across intake, authorization, coding, and AR follow-up. Our model closes every gap.
We handle billing across the full behavioral health spectrum:
CPT code accuracy is the single biggest revenue variable in behavioral health billing. Time-based codes require documented session minutes. Add-on codes require a qualifying base code. Telehealth codes require the correct place of service and modifier — and payer rules differ. One miscoded claim triggers a denial. A pattern of miscoded claims triggers a payer audit. We validate every charge before it enters the payer system.
| CPT Code | Service | Key Documentation Required | Most Common Error |
|---|---|---|---|
| 90791 | Psychiatric diagnostic evaluation | Full biopsychosocial assessment; no medical services | Billed by prescribers who should use 90792 |
| 90792 | Psychiatric eval with medical services | Medical decision-making documented; prescriber performs | Confused with 90791; triggers payer audit |
| 90832 | Individual psychotherapy – 30 min | 16–37 minutes face-to-face documented | Upcoded to 90834 without time documentation |
| 90834 | Individual psychotherapy – 45 min | 38–52 minutes face-to-face documented | Time range missing from note; auto-denial |
| 90837 | Individual psychotherapy – 60 min | 53+ minutes; most-audited code in behavioral health | Missing start/end time; highest recoupment risk |
| 90847 | Family psychotherapy (patient present) | Patient present; 50 min typical | Incorrectly billed as 90837; different rules apply |
| 90853 | Group psychotherapy | Group size, rationale for group vs individual documented | No medical necessity rationale for group modality |
| 90839 | Crisis psychotherapy – first 60 min | Imminent risk narrative; crisis documentation | Missing crisis justification; denied as routine visit |
| 90833 | Psychotherapy add-on with E&M | Must pair with 99212–99215; time documented | Billed standalone — invalid without base E&M code |
| 96130 | Psychological testing – first hour | Written psychological report required; face-to-face | Billed without formal written report; automatic denial |
Whether you’re billing individual therapy, telehealth sessions, group therapy, IOP, or psychiatric medication management across Medicare, Medicaid, BCBS, Aetna, UnitedHealth, or Cigna — we ensure every claim is coded correctly before submission.
What providers typically see after authorization discipline, CPT code accuracy, and AR workflow improvements are in place.
Results vary by payer mix, documentation quality, session complexity, and specialty mix.
We measure success by what gets paid — not what gets billed.
| Factor | In-House Billing | Aayur Solutions |
|---|---|---|
| Clean Claim Rate | 78–85% | 97%+ |
| Denial Rate | 12–20% | Under 5% |
| Days in AR | 45–60 days | Under 30 days |
| CPT Code Accuracy | Inconsistent, error-prone | Specialty-validated per session |
| Prior Auth Tracking | Reactive, often missed | Proactive — tracked by session count and date |
| Telehealth Billing | GT/95/POS 02/10 often miscoded | Payer-specific compliance built into every claim |
| 42 CFR Part 2 Handling | High-risk, inconsistent | Confidentiality-aware workflows at intake |
| Mental Health Parity Compliance | Inconsistently applied | Monitored per payer, per plan |
| Billing Staff Overhead | $65,000–$95,000/yr (salary + benefits) | % of net collections only |
| Scalability | Hire to grow; 30–60 day delay | Scales same week volume increases |
| AR Recovery | Limited bandwidth for aging claims | Systematic aging audit + appeals workflow |
| Regulatory Update Response | Manual, often delayed | Monitored continuously; workflows updated same day |
Behavioral health practices operate under layers of regulatory scrutiny — our Behavioral Health Billing 2026 Guide covers HIPAA, 42 CFR Part 2, and telehealth compliance in detail that don’t apply to other medical specialties. HIPAA. 42 CFR Part 2. Mental Health Parity. State licensure billing rules. Supervision requirements for associate-level clinicians. Payer-specific documentation standards for medical necessity. Every gap in compliance is simultaneously an audit risk and a revenue risk — and they compound.
2026 brought the most significant behavioral health billing rule changes in years:
We update our billing workflows the day payer bulletins and CMS transmittals are published. Your revenue is protected before your staff has finished reading the announcement.
Designed to stabilize revenue first — then improve it systematically.
01Baseline KPIs, payer mix, CPT code accuracy, authorization gaps
02Fix urgent AR aging, coding errors, and denial leakage
03Improve clean claim rate, reduce rework, build authorization discipline
04Monthly KPI reporting, payer monitoring, continuous improvement
Revenue doesn't stop because a biller calls out sick, leaves your practice, or your session volume grows faster than planned.
You don't need a billing partner built for ideal conditions.
You need one that performs when conditions aren't.
Behavioral health billing requires specialty-specific CPT codes (time-based therapy codes, add-on codes, psychiatric E&M), payer authorization tracking at the session level, compliance with 42 CFR Part 2 for SUD records, Mental Health Parity rules, and telehealth modifier precision that general billers are not trained for. A single miscoded therapy session can trigger payer audits across your entire chart.
The top denial reasons are: (1) missing or incorrect CPT code for time-based therapy — 90832/90834/90837 require documented session minutes, (2) authorization limit exceeded — sessions billed beyond approved count without renewal, (3) wrong place of service for telehealth — POS 02 vs POS 10 vs office-based, (4) missing medical necessity documentation for payer review, (5) supervision billing errors for associate-level clinicians. We address all five with front-end controls before claims are submitted.
Yes. We manage the full prior authorization process — submitting clinical documentation, tracking approved session counts and date ranges, filing renewals before limits are reached, and managing payer follow-up. We also handle PA appeals when commercial payers issue inappropriate authorization denials under Mental Health Parity.
We apply the correct place of service code (POS 10 for patient home, POS 02 for facility-based telehealth), modifier (95 for synchronous telehealth, GT for Medicare where applicable), and payer-specific rules. We track each payer’s telehealth policy separately — commercial payer rules vary widely by plan and state.
We bill Medicare Part B, Medicaid (fee-for-service and managed care), and all major commercial payers including UnitedHealth, Aetna, BCBS, Cigna, Humana, Magellan, and Optum Behavioral Health. We also handle employee assistance programs (EAPs) and out-of-network billing.
Most practices are fully onboarded within 5–7 business days. We handle credentialing coordination, system setup, payer roster review, and intake workflow alignment. Your operations don’t need to pause — we work around your current schedule.
We charge a percentage of net collections — no flat fees, no per-claim charges. You pay only when we collect. There are no setup costs and no long-term contracts required to start.
Yes. AR recovery is a core service. We audit your aging claims by denial reason, identify recoverable accounts within payer timely filing limits, rebuild documentation where needed, and work them through appeals. Most practices recover meaningful revenue within the first 45–60 days.
Let’s discuss how Aayur Solutions can reduce your denial rate, accelerate collections, and build a more resilient billing operation for your practice.
30 N Gould St Ste R, Sheridan, WY 82801
A short conversation to understand what’s slowing cash flow.
